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pexring




Joined: 01 Jan 2010
Posts: 23
PostPosted: Aug 05, 2010 10:17pm    Post subject: Data Archives Reply with quote
I stumbled upon something called 'download data archives'. I assume these archives are suppose to be backups of my data? My archives are blank. How do I create backups in those archives?

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Answering Your Questions Since... 9:30am

Joined: 28 Aug 2005
Posts: 198
PostPosted: Aug 06, 2010 08:38am    Post subject: Reply with quote
This sounds like this particular issue may be an issue specific to your account's configuration. It sounds like this isn't an issue that can be resolved on the forums. I would recommend contacting the technical support team by starting a Support Ticket.

A new Support Ticket can be created from within your store's administration area at: [Support > New Support Ticket]. The support team will be happy to dig into your account's settings with you, then find and fix any problem they find!

I hope this is helpful in pointing you in the right direction. Let us know if there's anything else that we can assist you with.
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