Subscription Upgrades for Customers

[PinkInkMedia]

Hi! I am thinking about switching to Modular Merchant from Pay Pal.

Most of my customers have a monthly newsletter subscription. So when they initially setup their subscription they have a "setup fee" and their "monthly fee". Each month after that it is just a "monthly fee".

So that is my first question - how to handle that. In Pay Pal I set up the first month as a trial subscription that includes the "setup fee and monthly fee". Then it is set for the next months it is just the regular "monthly fee".


The next question is about my customers being able to upgrade their subscriptions. Right now with Pay Pal the only thing I can do is just have them sign up for a completely new subscription when they want to upgrade. Then they have to login and cancel their old subscription. Or I have to login and cancel the subscription for them. It is just a pain to have them resign up for the subscription and it is costing me time and money.

I saw the module for subscription based services on Modular Merchant. Everything looks great and offers a lot of flexibility for my clients (which they do not have with Pay Pal). I just could not tell if Mod. Merch. offered a solution to my problem or had an alternative way to handle this situation.

Thank you in advance for your help!

[Mail Bag]

Hello,